Privacy Policy

Effective date: 09/01/2026

1. Who we are

This Privacy Policy applies to the website fractalfingroup.com and to the fractional CFO advisory, financial modeling, dashboarding, and MIS reporting services provided by FractalFin Group ("FractalFin", "we", "us", "our").

Registered address: 58, University Road, S. Kalamassery, Kochi, Kerala — 682022, India
GSTIN: 32CVZPA7280A1ZM
Contact: ops-emails@fractalfingroup.com | +91 73564 33564

This policy is drafted with reference to the Digital Personal Data Protection Act, 2023 ("DPDP Act") and its 2025 Rules, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. What personal data we collect

• Visitors to our website: name, email, phone number, company name, and any message details you submit through contact or enquiry forms; and, if you subscribe, your email address for updates.
• Prospects we reach out to: business contact details (name, work email, company, role) sourced or enriched through B2B prospecting tools as part of our outreach activity.
• Clients we engage with: business and financial information shared during onboarding and advisory engagements — governed primarily by the signed service agreement/NDA with each client, summarised here for transparency.
• Automatically collected data: device/browser type, IP address, and browsing behaviour via cookies and analytics tools — see our Cookie Policy.

We do not knowingly collect any special category or sensitive personal data (health, biometric, etc.) through the website.

3. Why we process this data

• To respond to enquiries and provide requested information
• To deliver, invoice, and support advisory engagements
• To send updates or marketing communications, where you've consented
• To improve our website and services (aggregated/anonymised analytics)
• To meet legal, tax (GST), and regulatory obligations

4. Consent

Where processing relies on consent (e.g., marketing emails, non-essential cookies), we collect that consent through clear opt-in mechanisms, and you may withdraw it at any time by writing to us at the email address above.

5. Sharing with third parties

We share personal data only with service providers who process it on our behalf, under appropriate confidentiality terms, including:

• Project and workspace tools (e.g., ClickUp, Google Workspace) for client delivery
• Outreach and prospecting tools (e.g., Apollo.io, Instantly, Smartlead) for business development
• Analysis and AI tools (e.g., Stata, R, Claude) used to process client and business data for advisory engagements
• Marketing and workflow automation tools (e.g., Brevo, Make.com) for email communications and process automation
• Google Analytics 4 (GA4), once live, for website analytics
• Our accountants, auditors, or legal advisors where necessary
• Government or regulatory authorities where required by law

We do not sell personal data to third parties.

6. Cross-border storage

Some of the tools above may store or process data on servers located outside India.

7. Data retention

We retain personal data only as long as necessary for the purposes above, or as required by law (e.g., GST/invoicing records).

8. Security

We use reasonable technical and organisational measures (access controls, encrypted storage where applicable) to protect the data we hold. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your rights as a Data Principal

Under the DPDP Act, you have the right to:

• Access a summary of the personal data we hold about you and how it's processed
• Request correction, completion, or updating of your personal data
• Request erasure of your personal data (subject to our legal retention obligations)
• Withdraw consent at any time, where processing is based on consent
• Nominate another individual to exercise these rights on your behalf in the event of death or incapacity
• Register a grievance if you're unsatisfied with how we've handled your request

To exercise any of these rights, write to us at ops-emails@fractalfingroup.com. We will respond within a reasonable timeframe as required under applicable law.

10. Grievance Officer

Aditya Unnikrishnan Valiyakkal
FractalFin Group, 58, University Road, S. Kalamassery, Kochi, Kerala — 682022
Email: aditya@fractalfingroup.com | Phone: +91 73564 33564

11. Children's data

Our website and services are intended for business use and are not directed at individuals under 18. We do not knowingly collect personal data from minors.

12. Changes to this policy

We may update this policy from time to time. The "Effective date" above will reflect the most recent revision. Material changes will be communicated where required by law.

13. Contact us

Questions about this policy or how we handle your data: ops-emails@fractalfingroup.com | +91 73564 33564